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Getting in touch

We have been running shops for the last twenty years. We’re good guys and we’re totally happy to help, so get in touch.

If you want to email us about an existing order: orders@flatspot.com - It helps us if you have your order number as a reference.

If you want to email us about anything else: hello@flatspot.com

You can phone us on 0044 (0) 800 8620192 - Our office hours are Mon-Fri 08:30-17:00 GMT.

All correspondence and returns to; Flatspot
Unit 5 Richmond Place,
Central Avenue,
Lee Mill Industrial Estate
PL21 9RL


Covid-19 Update

The health and safety of all our staff is of utmost importance, therefore during the Covid-19 pandemic all office-based staff are now working from home and we are continuing to operate with a skeletal crew in the warehouse practising social distancing at all times.

Our customer service team are still working from their homes and are able to answer all of your queries however we would ask that during these difficult times you contact us by email to limit the number of calls being diverted to our employees' homes.